Refund policy

Nobleberry Return Policy

We’re committed to delivering the highest quality elderberry beverages to our customers. If something isn’t right with your order, we’re here to make it right.

Returns and Refunds
Damaged or Defective Items: If your items arrive damaged or defective, please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll send a replacement or issue a refund.


Satisfaction Guarantee: If you’re not satisfied with your purchase for any reason, reach out to us within 30 days of receiving your order for assistance. While we do not accept returns on opened or consumed products, we’ll work with you to ensure your experience meets expectations.


How to Request a Refund or Exchange
Email us at nobleberry@drinknobleberry.com with your order number, details of your concern, and any supporting photos.
Once your request is reviewed and approved, we’ll notify you of the next steps. Refunds typically take 5–7 business days to process back to your original payment method.


Non-Returnable Items
For safety and quality reasons, we cannot accept returns of opened beverages. Thank you for understanding.

Questions?
If you have any questions about our return policy, please email us at nobleberry@drinknobleberry.com, and we’ll be happy to assist you.